Fix “Shortcut Not Found” Error on iPhone & iPad (7 Proven Methods)

Are you trying to use a Shortcut on your iPhone or iPad, but encountering a cryptic error message that reads “errordomain=nscocoaerrordomain&errormessage=не удалось найти указанную быструю команду.&errorcode=4”? Don’t worry, you’re not alone! This error indicates that the Shortcuts app is unable to locate a specific Shortcut you’re trying to run.

This article will guide you through various troubleshooting steps to resolve this error and get your Shortcuts functioning smoothly again. We’ll delve into potential causes, explore effective solutions, and provide additional tips to optimize your Shortcut experience.

Understanding the Error Message

Let’s break down the error message for better comprehension:

• errordomain=nscocoaerrordomain: This part signifies that the error originates from the Cocoa framework, which forms the foundation for many macOS and iOS applications.
• errormessage=не удалось найти указанную быструю команду.: This translates to “unable to find the specified Shortcut” in Russian.
• errorcode=4: The specific error code (4) doesn’t have a publicly documented meaning within the Shortcuts app. However, it likely points towards an issue with locating the Shortcut itself.

Common Causes of the “errordomain=nscocoaerrordomain&errormessage=не удалось найти указанную быструю команду.&errorcode=4” Error

Several factors can contribute to this error:

• Deleted Shortcut: It’s possible that the Shortcut you’re trying to use has been deleted from your device. This could happen accidentally or due to app updates or system resets.
• Shortcut Location Change: If the Shortcut was originally shared with you or obtained from a third-party source (outside the official Shortcuts Gallery), it might have been moved or deleted from its original location.
• iOS Glitches: Occasionally, temporary glitches within the iOS system can disrupt communication between apps, leading to errors like this.
• Shortcut Sharing Issues: If you’re attempting to run a Shortcut shared via iCloud link or AirDrop, there might be issues with the sharing process or limitations on the recipient’s device.

Troubleshooting Steps to Resolve the Error

Here are several effective methods to address the “errordomain=nscocoaerrordomain&errormessage=не удалось найти указанную быструю команду.&errorcode=4” error:

1. Verify Shortcut Availability:

• Open the Shortcuts app on your iPhone or iPad.
• Browse through your My Shortcuts list to see if the problematic Shortcut is still present.
• If you find it, try running it again. If it functions correctly, the issue might have been temporary.

2. Search for Deleted Shortcuts:

• If the Shortcut is missing from your My Shortcuts list, it might have been deleted.
• Thankfully, iOS offers a recently deleted folder for Shortcuts similar to the one for photos.
• Within the Shortcuts app, tap on the “Library” tab.
• In the search bar at the top, type “Recently Deleted.” This should reveal any Shortcuts recently removed from your device.
• If you find the missing Shortcut, tap on it and select “Restore” to bring it back.

3. Re-add Shared Shortcuts:

• If the Shortcut was obtained through sharing (iCloud link or AirDrop), the issue might lie with the sharing process or limitations on your device.
• Try to reacquire the Shortcut from the original source.
• If it was a shared iCloud link, ensure you have a stable internet connection and try accessing the link again.
• For Shortcuts received via AirDrop, double-check compatibility. Not all Shortcuts are designed to work across different iOS versions or device models.

4. Restart Your Device:

• A simple device restart can often resolve temporary glitches that might be causing the error.
• Power down your iPhone or iPad completely and then turn it back on.
• Once restarted, launch the Shortcuts app and try running the problematic Shortcut again.

5. Update the Shortcuts App:

• Outdated versions of the Shortcuts app can sometimes lead to compatibility issues with existing Shortcuts.
• Open the App Store app on your device.
• Tap on your profile picture in the top right corner.
• Scroll down to check for available updates. If an update is available for Shortcuts, install it.

6. Check for Conflicting Shortcuts:

• Try temporarily disabling any Shortcuts you suspect might be causing conflicts. You can do this by tapping on the three dots next to the Shortcut and selecting “Disable.”
• If disabling a particular Shortcut resolves the issue, you can then decide whether to keep it disabled, modify it to avoid conflicts, or potentially delete it if you no longer need it.

7. Rebuild the Shortcuts Index:

• This method involves resetting the Shortcuts app’s internal index, which can sometimes become corrupted and lead to errors.
• Important Note: Rebuilding the index will remove all custom icons you’ve assigned to your Shortcuts. It’s recommended to note down or take screenshots of your custom icons before proceeding.
• Open the Settings app on your iPhone or iPad.
• Scroll down and tap on “Shortcuts.”
• Within the Shortcuts settings, locate the option “Reset Shortcuts” and tap on it.
• Confirm the reset by tapping “Reset” again.
• Once the reset is complete, launch the Shortcuts app. Your Shortcuts list will be empty. Any Shortcuts that were previously stored on your device will still be available, but you’ll need to re-add them from iCloud or their original location.

8. Restore from iCloud Backup (if applicable):

• If none of the previous steps resolve the error, and you have a recent iCloud backup that includes the problematic Shortcut, you can attempt to restore your device from that backup.
• It’s crucial to understand that restoring from a backup will erase all data and settings on your device since the time of the backup. Ensure you have a current backup of any important information before proceeding.
• Restoring from an iCloud backup is a complex process, and the specific steps might vary depending on your iOS version. We recommend consulting Apple’s official support resources for detailed instructions on performing an iCloud restore: https://support.apple.com/en-us/118105

9. Contact Apple Support:

• If you’ve exhausted all the troubleshooting steps outlined above and the error persists, it might be beneficial to contact Apple Support for further assistance.
• Apple Support representatives can provide more in-depth troubleshooting specific to your device and the particular Shortcut causing the issue.
• You can reach Apple Support through their website, phone, or through the built-in “Get Support” app on your iPhone or iPad.

Additional Tips for Managing Shortcuts:

• Organize Your Shortcuts: As your collection of Shortcuts grows, consider organizing them into folders within the Shortcuts app. This will make it easier to find specific Shortcuts and avoid clutter.
• Backup Your Shortcuts: There’s currently no built-in backup functionality within the Shortcuts app itself. However, you can create a manual backup by exporting your Shortcuts. To do this, open the Shortcuts app, tap on the “My Shortcuts” tab, select the Shortcut you want to export, tap the three dots menu, and choose “Export Shortcut.” This will create a shareable file containing the Shortcut’s details. You can store this file securely on a cloud storage service or your computer for safekeeping.
• Keep Shortcuts Updated: If you create custom Shortcuts or rely on Shortcuts obtained from third-party sources, make sure to keep them updated regularly. Developers might release updates to address bugs or improve functionality.

By following these troubleshooting steps and adopting the recommended practices, you should be well-equipped to resolve the “errordomain=nscocoaerrordomain&errormessage=не удалось найти указанную быструю команду.&errorcode=4” error and ensure your Shortcuts function smoothly on your iPhone or iPad.